Product Questions

I made a mistake on the names, what to do next?

Your blanket is made to order and we try to make your blanket as soon as we received your order. Please email us on our contact page with subject line ‘Name change’ and include your order number and the correct names you wish to change to as soon as you notice the mistake. We will do our best to pause production. Please note if blanket is already made we will not be able to change it. Please make sure the spelling is correct before you confirm your order. 

 

My dog has a different marking or colours to the dog graphics on the blanket, can you custom them to suit my dog?

Yes we can! We know your dog is unique and special in so many ways, we can certainly change the colours and markings on the dog graphics to suits your dog. Click ‘Personalized dog’s colour’ on the blanket that you wish to customize, then upload an image of your dog (tip: select a picture that has a similar pose to the dog graphics on the blanket. Eg, a photo of your dog’s side profile if the dog’s graphics on the blanket has a side profile). We will send your personalized dog’s artwork blanket for approval via email and once you confirm it, we will get busy on making your blanket!

Please note pricing on personalized dog colours and markings is different to non-personalized dog’s colour. 

 

But I have two, three, four dogs! Can you design a blanket that has multiple dogs on it?

Yes we certainly can! Send us an image of all your dogs via our contact page with subject ‘Custom deigns blanket’, we will design the blanket with all your favourite furry companions in it. Please see design examples of 2 different dogs below.

We don't have your dog breed?

No worries! Send us a message via our contact page and give us details of your dog breed and a photo and we will see what we can do for you!

 

Can I add more than one child's name?

Yes! If you have another child (or twins!) you would like to include on the blanket, you can type in 'Lily + Franky' , see example of below: